Services
Equipment Management, Telecommunications, IT Technical Support, Data & Equipment Preservation, M.S.P (Managed Service Provider), Security Surveillance
Equipment
Management
Track all equipment via asset management database tailored to your business. Retain records and purchase information on all equipment, warranties and software licenses. Cost/benefit analysis of warranty purchasing. New equipment research and procurement. Monitor vital resources (Internet speed, Internet traffic, Internet connectivity, system power consumption, system temperature, phone system capacity, server health).
Telecommunication
Customize phone system with company as well as user specific features. Capability of creating internal conference calling lines to reduce the minute by minute charges of third party conference call providers. Liaison with internet and telephone providers to allow your staff to focus their efforts elsewhere. EKO designed phone systems do not require uniform handsets or server models – existing equipment or purchasing equipment based on user level requirements provides flexibility and cost savings. Capable of creating multi-site, interconnected telecommunications networks, including international locations. For example, allowing users to dial internal extensions regardless of their location thereby eliminating long distance/international fees for intra-company communications.
IT Technical Support
Increase efficiency, value and response time with remote HelpDesk engineers. Our HelpDesk engineers are able to enter your user’s computer, upon approval, and can resolve 90% of the issues without the disturbance of an onsite visit by a technician. Increases productivity, as the time your staff’s computer is down is greatly decreased. Highly trained and licensed engineers. 24/7 manned HelpDesk.
Data & Equipment Preservation
Design and create redundant hardware systems to reduce down-times to a minimum. Ability to host off-site data center storage. Institute daily and weekly backups to be taken off site in the case of a total loss of equipment such as fire or flooding. Monitor and test the backup on weekly basis to determine data integrity. Maintain high profile security to prevent data theft.
M.S.P (Managed Service Provider)
Track all equipment via asset management database tailored to your business. Retain records and purchase information on all equipment, warranties and software licenses. Cost/benefit analysis of warranty purchasing. New equipment research and procurement. Monitor vital resources (Internet speed, Internet traffic, Internet connectivity, system power consumption, system temperature, phone system capacity, server health).
Security Surveillance
Design customized surveillance systems with multi property solutions. Implement single or multi property solutions. Admin Surveillance systems to add or remove equipment. Maintain Surveillance systems on monthly basis including recording test and space monitoring.