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Services

Equipment Management, Telecommunications, IT Technical Support,  Data & Equipment Preservation, M.S.P (Managed Service Provider), Security Surveillance

Equipment 

Management

  • Track all equipment via asset management database tailored to your business. 

  • Retain records and purchase information on all equipment, warranties and software licenses. 

  • Cost/benefit analysis of warranty purchasing. 

  • New equipment research and procurement. 

  • Monitor vital resources (Internet speed, Internet traffic, Internet connectivity, system power consumption, system temperature, phone system capacity, server health).

Telecommunication

  • Customize phone system with company as well as user specific features. 

  • Capability of creating internal conference calling lines to reduce the minute by minute charges of third party conference call providers. 

  • Liaison with internet and telephone providers to allow your staff to focus their efforts elsewhere. 

  • EKO designed phone systems do not require uniform handsets or server models – existing equipment or purchasing equipment based on user level requirements provides flexibility and cost savings. 

  • Capable of creating multi-site, interconnected telecommunications networks, including international locations (e.g., allowing users to dial internal extensions regardless of their location thereby eliminating long distance/international fees for intra-company communications).

IT Technical Support

  • Increase efficiency, value and response time with remote HelpDesk engineers. 

  • Our HelpDesk engineers are able to enter your user’s computer, upon approval, and can resolve 90% of the issues without the disturbance of an onsite visit by a technician. 

  • Increases productivity, as the time your staff’s computer is down is greatly decreased. 

  • Highly trained and licensed engineers.

  • 24/7 manned HelpDesk.

Data & Equipment Preservation

  • Design and create redundant hardware systems to reduce down-times to a minimum. 

  • Ability to host off-site data center storage. 

  • Institute daily and weekly backups to be taken off site in the case of a total loss of equipment such as fire or flooding. 

  • Monitor and test the backup on weekly basis to determine data integrity. 

  • Maintain high profile security to prevent data theft.

M.S.P (Managed Service Provider)

  • Track all equipment via asset management database tailored to your business. 

  • Retain records and purchase information on all equipment, warranties and software licenses. 

  • Cost/benefit analysis of warranty purchasing. 

  • New equipment research and procurement. 

  • Monitor vital resources (Internet speed, Internet traffic, Internet connectivity, system power consumption, system temperature, phone system capacity, server health).

Security Surveillance

  • Design customized surveillance systems with multi property solutions. 

  • Implement single or multi property solutions. 

  • Admin Surveillance systems to add or remove equipment. 

  • Maintain Surveillance systems on monthly basis including recording test and space monitoring.

Cybersecurity

  • Implementation of advanced Machine Learning tools for proactive threat detection and mitigation.

  • Customized cybersecurity solutions tailored to protect data integrity, confidentiality, and availability.

  • Continuous monitoring and rapid incident response to minimize downtime and mitigate potential damages and risks.

  • Comprehensive cybersecurity audits and assessments to identify vulnerabilities and strengthen defenses.

  • Education for cybersecurity best practices to promote a security-conscious culture in your company.

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